How long will it take for me to receive my order?

All our jewelry are made to order and take approximately 3-4 weeks to craft. Shipping may take an additional 2-4 weeks. You can always contact us with any other questions regarding the processing time of your order.

Where do you ship to?

Currently we are shipping these countries in North America: 

• Canada and United States of America

What is your return policy?

We accept returns and exchanges up to 30 days after the delivery date. You can contact us to start a return or exchange process. We will send you a return shipping label and issue you a refund minus the shipping fee 5-7 business days after receiving the item. 

Can I create a custom piece of jewelry?

Yes! Creativity is celebrated and encouraged always and we would love to help our customers bring their designs to life. Send us an email at contact@avalinh.com and someone on our team will get in touch to start the custom jewelry process. 

How long does a bespoke custom design take?

The timeline for creating a custom piece varies based on several factors (revisions to the design, sourcing or custom cutting a specific stone, multiple 3D replicas, etc). But, typically you can expect a design process of 2-3 weeks and production of 3-4 weeks.

You’ll receive two complimentary revisions to your design during the custom process. Any additional edits will incur a fee of $100-$300 depending on the extent of the change requested.

One complimentary 3D replica of your design will be mailed to you for in-person approval. Additional 3D replicas will incur a fee of $150 each.